Visiting us? Masks are still required for all visitors, even if you are vaccinated. Read our safety guidelines.

wilsey court picture

Museum Policies

Learn about the extra precautions to welcome you back. Masks are mandatory for guests age 2 and above at all times in the museum and while queuing outside the museum regardless of vaccination status. We require timed tickets for every visitor, including general admission and admission to special exhibitions, the Museum Stores, and the Museum Café. To ensure your preferred time slot, please reserve your entry date and time in advance online.

We reserve the right to deny admission, prevent entry to the museum and/or ask a person already admitted to leave for failure to comply with any museum policy. The following policies apply to the museum’s indoor and outdoor areas:

We are committed to providing an inclusive and welcoming museum experience for all members of our community. Racism, discrimination, or abusive behavior of any sort will not be tolerated.

Standard-size backpacks are allowed. All bags, purses, and backpacks larger than 8" h x 8" w x 5" d must be carried by hand. To ensure the safety of the collection, the museum does not permit visitors to carry bags on their backs in the galleries. Bags larger than an average carry-on (approximately 41”) are not allowed in the museum and cannot be checked at the museum’s coat-check facilities.

Please Note: At this time, our coat check is closed. To make your visit to the museum as pleasant as possible, we recommend you travel lightly. Prohibited Items listed below will not be accepted at Coat Check.

Standard-size strollers are allowed, however please note that some exhibitions have restricted stroller access. Infant changing stations are available in all restrooms.

Please leave at home:

  • Metal-framed backpacks
  • Oversized packs and bags
  • Long umbrellas
  • Rollerblades, skateboards, and collapsible scooters
  • Baby-carrier backpacks (unless convertible to the front) and oversized or jogging strollers

Prohibited items: 

  • Weapons
  • Knives, box cutters, and scissors
  • Flowers, plants, feathers, and balloons
  • Flammable liquids
  • Permanent markers and spray paint
  • Bicycles (bicycles can be secured at outside racks)
  • Oversized luggage (exceeding  9 inches x 14 inches x 22 inches)
  • Electrically motorized boards known as "hoverboards"

Shirt and shoes are required (no cleats or wheeled shoes).

Only food and beverages purchased in the cafe are allowed in the café and adjoining terrace. At this time, tickets are required to visit the museum café.

City ordinance does not permit smoking or vaping in the museum or the park.

Only service and support animals are allowed in the museum.

Artwork Policy

No touching of any artwork including pedestals and bases.

When standing in front of the artwork and pointing out features, please make sure that your hand is at least 18 inches away from the surface of paintings and sculptures.

Photography Policy

In keeping with City and County of San Francisco measures to contain the spread of the COVID-19 virus, the de Young and Legion of Honor are temporarily suspending photo shoots onsite for the duration of San Francisco’s shelter-in-place.

This includes all professional photography (commercial, wedding, and engagement photography) both inside and outside the museums. 

The capture of still photography and short smartphone videos for personal use only are still allowed in the free spaces and permanent collection galleries. Please keep your masks on at all times. The use of large cameras, tripods, selfie-sticks, long-form video and/or flash photography is not allowed. Tickets are required to enter the buildings, including the Oscher sculpture garden, and adherence with the Museum’s safety protocols is required at all times. 

The operation or use of any drones, unmanned aircraft/flying systems, and remotely-controlled or radio-controlled flying machines (whether or not motorized) of all types, shapes, and sizes at any time in the vicinity of or on the Museum property is prohibited. 

Media photography and press video queries should be directed to press@famsf.org.

Sketching Policy

Sketching for individuals with pencil on a small (9” x 12” or smaller) hand-held pad is allowed during public hours in the permanent collection. Sketching in special exhibition galleries is by permission only, subject to lender and gallery restrictions. Please read our sketching, photography, and painting rules/permit application for more information.