Visiting us? Masks are still required for all visitors, even if you are vaccinated. Read our safety guidelines.

de Young museum

COVID-19 Updates

We are excited to welcome you to the museum! 

Although the CDC has announced that masks and physical distancing are no longer required for those that are fully vaccinated, we are continuing to follow guidance from state and city officials. At this time there has been no change to our current COVID safety policies, and masks are required while on museum grounds regardless of vaccination status, and social distancing continues to be required. 

We have extensive safety measures in place to ensure that we have a safe and healthy environment for our visitors and staff. The measures include frequent cleaning of high-touch areas, sanitizing stations, Plexiglass shields at our Tickets and Membership Desks, directional signage to encourage physical distancing, timed ticketing, and reduced capacity. All visitors and staff are required to wear masks at all times while inside the building and while queuing outside the museum regardless of vaccination status. Please review our guidelines below to find out more about what to expect when you’re back in the museum. We look forward to seeing you soon!

*The museums reserve the right to deny entry, refuse service to, or revoke the admission of any visitor who does not comply with these safety guidelines.

Guidelines for Your Visit

Ticket iconStay Home if You’re Sick

If you are showing COVID-19 symptoms, please stay home. This is critical to the health and safety of our staff and communities. Our staff is available to help rebook your tickets for a later date at no extra charge via phone at 800.777.9996 for members and 888.901.6645 for non-members.

Pre-screening questions include:

  1. Within the past 10 days, have you been diagnosed with, or tested positive for, COVID-19?
  2. Have you had close contact or live in the same household with someone who in the past 14 days has been in isolation for, or tested positive for, COVID-19?
  3. Have you had any of the following in the last 24 hours?
    - A cough, shortness of breath, or difficulty breathing
    - A fever of 100.4° or higher
    - Chills, fatigue, or muscle and body aches
    - Headache or a sore throat
    - A persistent runny nose
    - Diarrhea
    - A sudden loss of taste or smell
By entering the building, you acknowledge that you have reviewed and answered “no” to all these questions. The City of San Francisco requires these questions be posted. Please review them, and if you answer yes to any, return another day. Our services team can help you reschedule your ticket for an alternative date at no charge.

 

Ticket iconWear Your Face Mask

Per city regulations, masks are mandatory for guests age 2 and above at all times in the museum and while queuing outside the museum.  A mask must be worn over the nose and mouth at all times, regardless of vaccination status.

 

Ticket iconStay Six Feet Apart

Kindly observe a minimum of six feet of social distance between you and other visitors and staff during your visit regardless of vaccination status.

 

Ticket iconKeep Your Hands Clean

All bathrooms and sinks are open and prepared for increased handwashing. For ease of access, hand sanitizer has been placed throughout the museum.

 

Ticket iconGo with the Flow

Please follow directional signage and instructions of museum staff while inside the museum. All visitors will be directed to enter through the Main Entrance and exit through the Café Terrace. Once you have entered the museum at the time indicated on your ticket, you are welcome to stay as long as you would like.

The Fine Arts Museums of San Francisco (FAMSF) Health and Safety Plan describes the steps FAMSF has taken for reopening in accordance with the City and County of San Francisco Guidance and Plan Template for Indoor Museums, Zoos, and Aquariums, per Health Order C-1.
 

When You Are Here

Food and Drink

The café is open from 11:30 am to 2:30 pm for limited indoor dining and outdoor dining on the Barbro Osher Sculpture Garden Terrace, weather permitting.  The cafe is following all safety protocols for indoor and outdoor dining. Digital menus are posted at the entrance to the café. Tickets are required to visit the café. 

Water fountains are closed in keeping with COVID health and safety protocols. You may bring your own water. A touchless bottle filling station is available on the lower level of the de Young.

Closed Areas
The de Young Observation Level, Coat Check, de Youngsters Studio, and Piazzoni Murals Room will remain closed. To encourage curiosity, Discovery Guides are available at the Information Desk. Download a map.

How to Get Here 

JFK Drive and Parking
John F. Kennedy Drive is currently closed to vehicular traffic from Kezar Drive to Transverse Drive. Paid parking is available in the Music Concourse garage, which may be accessed from the Fulton Street and 10th Avenue entrance. A limited number of accessible parking spots are available in the garage. For information on public transportation, please visit the SFMTA website. Cars have the ability to drop off visitors in front of the de Young using Hagiwara Tea Garden Dr. This is accessible via the intersection of MLK and Music Concourse drive.