Frequently Asked Questions
All of the areas that are available to rent are open to the public and can be visited during business hours without an appointment or tickets. Please feel free to stop by at your convenience and have a look around to determine if the spaces fit your needs. The museum is open Tuesday–Saturday from 9:30 am–5:15 pm, and stays open late on Friday evenings until 8:45 pm. Please keep in mind the tower closes early at 4:30 pm. The museum is closed on Mondays. After visiting the museum, if you have specific questions on the spaces you can call the facility rental manager or send an email to firstname.lastname@example.org.
Please call the facility rental manager to check date availability. If a date is open, you may place your name to hold the date. You will be required to give your full name and contact info, the areas you would like to rent, and the approximate number of guests. Holds are valid for 30 days. After 30 days, your hold can be cancelled without notice.
The calendaring system can place two holds for any given date. If you are interested in a date with one tentative hold, you can be placed as the second hold. If you are interested in a date with holds, you must challenge the holding parties in order to secure your date.
In order to challenge a hold, you must sign a waiver and submit a payment of 50% of your estimated rental fees. Once the facility rental manager has received your signed waiver and check, they will contact the holding parties to let them know they have 48 hours to book or they lose their hold. By challenging a hold, you are essentially committing to going to contract for that specific date. If you cancel after we have challenged the holding parties, you will forfeit your deposit or be charged a $1,500 administrative fee.
If your hold is challenged, the facility rental manager will give you notice via phone or email that you have been challenged. You will be required to go to contract and submit a 50% deposit within 48 hours or you will release your hold.
The de Young is available for events beginning each evening at 6:30 pm. On Mondays, your event can start earlier as the museum is closed and there is more flexibility with start time and set up. On Mondays, evening pricing applies. Wedding ceremonies taking place in the Sculpture Garden can begin at 6 pm, however, any portion of the reception taking place inside the museum cannot begin until 6:30 pm.
The latest the event can run is until 1 am. Your vendors will still have two hours after your guests leave for tear down, however, all guests must be off-premises by 1 am.
Caterers have access to the catering kitchen starting at 2 pm on the day of your event. Set-up of event space cannot begin until 5:30 pm once the museum has been cleared, closed and secured. You can rent the Piazzoni Murals Room to be closed to the public and utilized as a private set up area for your event. The cost is $1,500 and your vendors would have access at 2 pm. Ceremony set-up of chairs, etc. on the lawn of the Sculpture Garden can begin at 4 pm on the day of your event.
The museum will not open doors to your guests until your contracted event start time. Please advise your guests to come to the museum at the specified time. There are bathrooms available at the bandstand of the music concourse for guests who arrive early and need to use restrooms.
All spaces are rented in 4-hour blocks, however you do not need to use all four hours if your event is shorter.
The museum does not accept any deliveries or shipments. All party décor must be brought onsite by your vendors.
The de Young Café entrance is located on the west side of the de Young and is accessed from Hagiwara Tea Garden Drive through the Barbro Osher Sculpture Garden. The main entrance is located on the front of the building on the south side of the de Young facing the music concourse. Your event entrance is determined by your event rental space.
The de Young offers the Piazzoni Murals Room for daytime event rentals. Events taking place at the de Young during the day must use the in-house concessionaire, McCall Associates for all catering services. The Murals Room is rented in four hour increments of time and does not include set up and tear down time. We do not rent the Piazzoni Murals Room for daytime weddings.
Outside caterers listed on the de Young approved catering list are permitted to cater on site at the de Young. All caterers listed have been approved by the director of the Fine Arts Museums of San Francisco and are permitted to use the catering kitchen at the de Young. No caterers other than those listed on the approved list are permitted to cater in the de Young.
Our comprehensive policies and procedures will be included with your contract. You can request an electronic version prior to contract by emailing the facility rental manager. The renter must submit a list of all vendors to the facility rental manager 30 days prior to the event. All vendors will be contacted by the facility rental manager directly and must adhere to the museum’s policies and procedures as well as sign a waiver to work on-site. All logistics must be approved by the facility rental manager. Entertainment must be approved and must end 15 minutes prior to the end of the event. Due to strict conditions affecting art all decorations, lighting, floral, ice sculptures, displays, audio/visual and sound equipment must be approved 30 days from the event.
No, the museum does not provide any equipment for events. All cooking supplies, water and fuel must be provided by outside caterers. Caterers are also responsible for disposal of waste and must carry recycling off-site at the end of each event.
The rental fees listed include an engineer, custodial services, a museum representative, and security. No food, beverage or service staff is included in rental fees.
None of the above are permitted at the de Young.
The rental fees listed include an engineer, custodial service, a museum representative and security. No food, beverage or service staff is included in rental fees.
Unfortunately, none of the above are permitted.
This is one of our most common questions. Periodically throughout the year, the de Young Café Terrace is tented with a full, clear span tent, covering the entire outdoor Terrace. The tent is generally up during our large exhibitions; however, it may be up at any time (or removed at any time) and is therefore hard to plan around. If you have rented the café, your guests will have access to the terrace, regardless if there is a tent up or not. If the tent is installed, please be aware that it is not heated nor specially lit and may contain banners or other museum materials.