The following policies apply to the museum’s indoor and outdoor areas:
Standard-size backpacks are allowed. All bags, purses, and backpacks larger than 8" h x 8" w x 5" d must be carried by hand. To ensure the safety of the collection, the museum does not permit visitors to carry bags on their backs in the galleries. Bags larger than an average carry-on (approximately 41”) are not allowed in the museum and cannot be checked at the museum’s coat-check facilities. Small carry-ons may be stored at coat-check based on availability.
Please Note: The museum’s staff reserves the right to decide what can and cannot be checked in at the coat-check facilities, based on availability. Please note that during peak holidays and exhibitions, coat-check space can be very limited. To make your visit to the museum as pleasant as possible, we recommend you travel lightly. Prohibited Items listed below will not be accepted at Coat Check.
Standard-size strollers are allowed, however please note that some exhibitions have restricted stroller access. Infant changing stations are available in all restrooms.
- Metal-framed backpacks
- Oversized packs and bags
- Long umbrellas
- Rollerblades, skateboards, and collapsible scooters
- Baby-carrier backpacks (unless convertible to the front) and oversized or jogging strollers
- Knives, box cutters, and scissors
- Flowers, plants, feathers, and balloons
- Flammable liquids
- Permanent markers and spray paint
- Bicycles (bicycles can be secured at outside racks)
- Over-sized luggage
- Electrically motorized boards known as "hoverboards"
Shirt and shoes are required (no cleats or wheeled shoes).
Food and beverages are allowed only in the café and adjoining terrace.
City ordinance does not permit smoking in the museum or the park.
Please silence cell phones and pagers.
Only service and support animals are allowed in the museum.
No touching of any artwork including pedestals and bases.
When standing in front of the artwork and pointing out features, please make sure that your hand is at least 18 inches away from the surface of paintings and sculptures.
Please do not wear dangling jewelry or chunky bracelets when working near the artwork.
Still photography and short smartphone videos are allowed in the free spaces and permanent collection galleries for non-commercial use only. No long-form video or flash photography is allowed. No tripods can be used anywhere, including the Osher Sculpture Garden, Garden of Enchantment, or Court of Honor without advance written permission and/or staff supervision. The use of selfie sticks is not allowed.
Photography is not allowed in special exhibition galleries unless otherwise stated on site.
The operation or use of any drones, unmanned aircraft/flying systems, and remotely-controlled or radio-controlled flying machines (whether or not motorized) of all types, shapes, and sizes at any time in the vicinity of or on the Museum property is prohibited.
Professional or commercial photography and video queries should be directed to Ken Garcia, Director of Government and Community Affairs, at firstname.lastname@example.org.
Sketching for individuals with pencil on a small (9” x 12” or smaller) hand-held pad is allowed during public hours in the permanent collection. Sketching in special exhibition galleries is by permission only, subject to lender and gallery restrictions. Please read our sketching, photography, and painting rules/permit application for more information.